Terms of Service
Please Note: Any arrrangement pictured reflects an original design for the product. While we always try to follow the color palette, we may replace stems to deliver the freshest bouquet possible, and we may sometimes need to use a different vase.
DELIVERY POLICY
Occasionally, floral substitutions are necessary due to temporary, regional
availability issues. If this is the case with the gift you’ve selected, our experienced
florists will ensure that the style and theme of your arrangement is preserved and
will substitute only fresh flowers of equal or higher value. We will do our best to
accommodate deliveries at specific times of day, but we cannot guarantee it.
The customer takes full responsibility that the given recipient information is
complete and correct. If there is a delay in the delivery due to incorrect or
incomplete information (including door code) provided by the customer, the order
will not be refunded.
During extreme weather conditions we cannot guarantee that your order will be
delivered on time and date. If we do not succeed in delivering your order, the order
will be delivered as soon as possible.
Please be advised that we are unable to cancel or change any orders already
delivered or presently en route to delivery. If you find it necessary to cancel or
change delivery dates or addresses for any other orders, simply call our shop
directly within 36 hours of expected delivery date. We are also unable to accept
cancellations or change requests via e-mail.
If for any reason you are not happy with the service rendered or with the flowers
delivered please contact us so we can solve it as soon as possible.
PRIVACY POLICY
We take your privacy seriously and will take all measures to protect your personal
information. Any personal information received will only be used to fill your order.
We will not sell or redistribute your information to anyone.
We cannot ensure that all of your private communications and other personally
identifiable information will never be disclosed in ways not otherwise described in
this Privacy Policy. For example, we may be required to disclose information to the
government or third parties under certain circumstances, or third parties may
unlawfully intercept or access transmissions or private communications. We can
(and you authorize us to) disclose any information about you to law enforcement or
other government officials as we, in our sole discretion, believe necessary or
appropriate in connection with an investigation of fraud, intellectual property
infringements, or other activity that may be illegal or may expose us to legal liability.
PAYMENT
- CashApp
- Zelle
- Apple Pay (US only)
- Google Pay (US only)
- Checks/Cash
Payment Process
You are entering into a legal agreement with LST Floral Designs. All sales are final. All charges for orders
placed is due upon receipt of email order confirmation with total cost and payment details.
If there is a problem securing this payment, you will be notified and prompted to use another
payment method. All orders must be paid for 24 hrs. prior to delivery.
Pet Safety Precautions
This bouquet or plant may include flowers and foliage that are known to be toxic to pets.
To keep them safe, be sure to keep this arrangement out of your pet’s reach.
UPLOAD AND DISTRIBUTION OF CONTENT
All content, including images, are protected by copyright laws. All images on the
website are owned by LST Floral Designs, and any commercial use or display of
those images and plagiarism of text, without approval, is strictly forbidden.
SALES TAX
Sales tax will be charged where applicable.